CLIENT PERFORMANCE EVALUATION SURVEY

If you have used our services, we would greatly appreciate five minutes of your time to complete the confidential survey below. Information from this survey will be used to improve the overall services and products provided by Eberline Services. Please rate our performance for each evaluation criterion listed below. Select the box corresponding to your rating of each criterion. If a criterion is not applicable, please select N/A. To assist you in evaluating our performance, please view the evaluation criteria and rating definitions. If you have any questions concerning this survey, please contact Jesse Espinoza, Quality Assurance Manager, at (505) 262-2694. Thank you for taking time to complete the survey.

Name:
E-Mail Address:
Organization:
Project Name:
Performance Period (From/To):	/
Eberline Services Contact(s):

Planning	Excellent Good Fair Poor Unsatisfactory N/A
Staffing	Excellent Good Fair Poor Unsatisfactory N/A
Cost reasonableness	Excellent Good Fair Poor Unsatisfactory N/A
Application of requirements and guidance	Excellent Good Fair Poor Unsatisfactory N/A
Environment, health and safety	Excellent Good Fair Poor Unsatisfactory N/A
Innovation	Excellent Good Fair Poor Unsatisfactory N/A
Deliverable quality	Excellent Good Fair Poor Unsatisfactory N/A
Responsiveness	Excellent Good Fair Poor Unsatisfactory N/A
Teamwork/cooperation	Excellent Good Fair Poor Unsatisfactory N/A
Communication	Excellent Good Fair Poor Unsatisfactory N/A
Timeliness	Excellent Good Fair Poor Unsatisfactory N/A
Overall quality of service	Excellent Good Fair Poor Unsatisfactory N/A

Please use the space below to provide comments on our performance. In particular, we would appreciate your comments on any criterion for which you have assigned a rating of less than good. Click the "Submit" button when done.

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