EVALUATION CRITERIA DEFINITIONS
Planning--Ability to develop comprehensive project work plan and adjust plan to changes in project needs
Staffing--Adequacy and qualifications of project staff to meet project management and technical needs; staffing availability, continuity, and performance; ability to provide the necessary resources when required to support expanded workload
Cost Reasonableness--Adherence to established budget; appropriate and efficient use of resources; cost-effectiveness; and value of products and services
Application of Requirements and Guidance--Knowledge of technical work scope, other requirements, and guidance; compliance with requirements; and application of technical guidance
Environment, Health and Safety--Understanding of the environmental, health and safety related issues and method by which they were assessed and managed
Innovation--Ability to develop new strategies or approaches to project implementation, original solutions to technical challenges, alternative analytical techniques, successful cost and schedule savings, and management efficiencies
Deliverable Quality--Completeness, clarity, technical accuracy, format, style, and grammatical quality of written deliverables, including text, figures, and graphics
Responsiveness--Responsiveness to client direction and instructions, work scope changes, and special requests; ability to identify and resolve problems
Teamwork/Cooperation--Cooperation and coordination with clients, other contractors, subcontractors, reviewers, and others; effective, proactive management; flexibility; and willingness to do whatever it takes to successfully complete a project
Communication--Clarity and effectiveness of written and verbal communication with the client, other contractors, subcontractors, and others on project technical scope, schedule, cost, routine matters, and issues; ability to effectively resolve potential conflicts
Timeliness--Timely project startup; adherence to project schedule; identification of potential delays; development and execution of measures to avert delay; and on-time submittal of deliverables
Overall Quality of Service--Level of satisfaction with Eberline Services’ overall performance |